CMC Carrier Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services, including SMS communications.

1. Information We Collect

• Name, email, phone number, address.
• Employment and driver application details (CDL, insurance, work history).
• Information provided through forms, email, or SMS.
• Technical data such as IP address, browser type, and cookies.

2. How We Process Your Information
We use the collected information to:

• Provide trucking and logistics services.
• Communicate with customers, drivers, and partners.
• Send SMS messages with conversational updates and customer support messages (if consent is given).
• Process job applications and verify compliance with regulations.
• Maintain records for legal and business purposes.

3. When and With Whom We Share Information
We do not sell, rent, or share SMS opt-in information or phone numbers with third parties or affiliate companies for marketing purposes.
Information may only be shared with:

• Trusted service providers (e.g., payment processors, compliance services).
• Authorities, when legally required.
• In case of business transfers (merger, acquisition).

4. SMS Communication Policy

• Required Disclosure: “SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.”

Types of SMS Communications:

• Upon opting in, you may receive:
• Conversational updates regarding our services.
• Driver communication.
• Customer support messages.

Message Frequency:

• Frequency may vary, but typically up to 2 SMS per week.

Potential Fees:

• Your carrier may charge standard message and data rates for each message sent or received.

Opt-In Method:

• We ask customers to provide SMS consent verbally during communication with our team.

Opt-Out Method:

• You can opt out at any time by replying STOP to any message. To re-subscribe, reply START.

Standard Messaging Disclosures:

• Message and data rates may apply.
• Standard carrier rates apply.
• For assistance, reply HELP or contact us at +1 (448) 233-0885 or https://cmccarrierinc.com/privacy-policy.

5. Cookies and Tracking
Our website uses cookies for functionality, analytics, and security. You may disable cookies in your browser.

6. Data Retention
SMS consent records: retained for compliance purposes.

• Employment applications: up to 12 months.
• Customer and transaction records: up to 7 years.

7. Security
We apply administrative, technical, and physical safeguards to protect your information from unauthorized access.

8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect such data.

9. Your Rights
You may request access, correction, or deletion of your personal data, and opt out of communications at any time.

10. Governing Law
This Privacy Policy is governed by the laws of the State of Texas, USA.

11. Updates
We may update this policy from time to time. Changes will be posted with a new effective date.

12. Contact
CMC Carrier Inc.
3200 I-30, Caddo Mills, TX 75135
Email: admin@cmccarrierinc.com
Phone: +1 (448) 233-0885